Returns & Exchanges
We stand behind the quality of everything we produce.
Most items we produce are custom-made for your team and are not eligible for returns or exchanges.
Custom Team Orders (Including Logo’d Fanwear)
- All custom items — including decorated apparel with team logos — are made-to-order and are final sale
- Sizes, names, and numbers cannot be changed after an order is placed
- Designs, colors, and materials are approved by your organization
If there’s a problem: If you receive an item with a manufacturing defect or error, we will make it right.
Non-Custom Items (Shoes, Equipment & Undecorated Apparel)
Returns are accepted within 30 days of delivery:
- Items must be unused and in original packaging
- A Return Authorization (RA) is required before sending items back
- Shipping costs are non-refundable
Refunds will be issued to the original form of payment.
Need Help?
To request a return or ask a question, contact our Customer Care team: